Primary processes, eg natural resources or raw materials

What raw materials are used, eg are they renewable?

Could the extraction or processing of the materials cause air, land or water pollution?

Could extraction or processing produce waste?

Secondary processes, eg manufacture

What resources are used during manufacture, eg energy and water?

Could the manufacturing process cause air, land or water pollution?

Does the process meet relevant legal requirements?

Will the process or product meet the requirements of an environmental standard or ecolabel?

Are hazardous materials used?

How much packaging is used?

Does the process produce waste?

Does the manufacturer have good working conditions and pay a fair wage?

Tertiary processes, eg distribution

Where will your products or services come from, eg what distance will they have to travel?

How will a product get to you, eg air, rail or road?

How will goods be stored, eg will they need cold stores?

Use

What resources will be used during use and maintenance, eg energy, water, hazardous materials?

Will the product need to be handled carefully, eg could it cause air, land or water pollution?

Does the product have a limited shelf life, eg could it go out of date and need to be disposed of before you use it?

How easy will it be to get the product repaired if all or part of it stops working?

Will staff need training to use the product or service efficiently?

Will using it produce waste?

Will equality or diversity issues affect service delivery, eg does the service meet the needs of different users and those with different cultural backgrounds?

Could staff providing a service be exploited, eg low pay, antisocial hours?

End of life

How will you dispose of it?

Do you have to follow any legal requirements to use, store or dispose of it?

How long will it last?

Can it be reused, remanufactured or recycled?

Will it produce hazardous waste?