Environmental guidance for your business in Northern Ireland & Scotland
You may have to pay compensation for any damage caused if you create a public or private nuisance. If you cause a statutory nuisance your local council may make you carry out, or pay for, work to stop or reduce the nuisance.
Make sure that your business activities are not:
If you identify any nuisance you should take all reasonable steps to prevent or minimise it. To avoid causing a nuisance, you should:
You should ensure that nuisance events do not become persistent and regular as this is more likely to result in legal action.
Try to maintain good relations with your neighbours. Give neighbours early warning of any particular activities that you plan to carry out, such as building work or installing new plant.
Notify your local environmental health department, and either your:
in advance of any event that is likely to generate a nuisance that may cause complaints.
Display details of a contact person for your site so that local residents know who to contact with any concerns and you can deal with them quickly.
If you receive a complaint make sure you:
You may want to inform your local environmental health department and your local NIEA or SEPA office of any complaints, depending on the nature of the complaint and what your permits, licences or registered waste exemptions require.
If a complaint is made to your local council, an environmental health officer will assess if you have caused a statutory nuisance. If a complaint is made to the NIEA or SEPA, officers will assess if you have breached your permit conditions.
Ask your local council's environmental health officer and the NIEA or SEPA to inform you of any concerns or complaints they receive. You may be able to deal with these complaints before formal action is taken.
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